US SaaS Platform Cut Manual Ops by 70% After Hiring WeblineGlobal’s n8n Automation Pod

A long-term automation partnership that helped the client eliminate manual workflows, improve accuracy, and scale operations with confidence.

3 dedicated automation engineers

14+ months with zero attrition

Embedded like an in-house team

AWSBFSICloudDigital Transformationn8n AutomationProcess AutomationQASaaSTechnology

Client Snapshot

Need

Remove manual bottlenecks in billing, renewals, and customer lifecycle operations without hiring full-time automation engineers.

Industry

B2B SaaS (Subscription Management)

Headquarters

USA (EST)

Team Size

40–50 employees

Core Systems

Stripe, HubSpot, PostgreSQL, Slack

The Challenge Before Hiring WeblineGlobal

The client relied heavily on manual, error-prone workflows to manage its subscription and billing lifecycle.

Each week, Customer Success exported Stripe data manually, Finance reconciled invoices manually, and important renewal or failed payment alerts were inconsistent.

The result:

  • Missed renewals
  • Slower billing cycles
  • Rising operational load
  • Limited visibility into payment failures
  • Frustrated internal teams

Local hiring pipelines were slow and expensive, and the internal team lacked hands-on n8n or workflow automation expertise.

The leadership needed a fast, reliable way to automate core billing processes without adding overhead or sacrificing quality.

Why They Hired Automation Team from WeblineGlobal

The client chose WeblineGlobal because they needed trust, speed and proven automation talent.

What stood out:

  • Shortlist delivered in ~48 hours.
  • Specialists experienced with Stripe, HubSpot & workflow automation.
  • India-based delivery for cost efficiency through the RelyShore® model.
  • Strong communication skills and structured onboarding.
  • IP protection, NDA and secure access controls.
  • Flexible, month-to-month engagement.

They started with one n8n automation expert and quickly expanded the team once they saw the momentum.

The Dedicated Team They Brought Onboard

3 dedicated automation engineers, consisting of:

  • 1 Senior n8n Automation Engineer
  • 1 Backend Integration Developer
  • 1 QA & Reliability Engineer

Engagement Model

  • Dedicated Pod (client maintained full control of tasks & roadmap)

Time Overlap

  • 2–3 hours EST daily

Tools

  • n8n
  • GitHub
  • Slack
  • Jira

Tech Stack Behind the Automation

n8n
Stripe API
HubSpot API
PostgreSQL
Slack API
AWS Lambda (for auxiliary scripts)

The Solution Our Developers Built

The team built and scaled a complete automation layer inside n8n to replace manual billing and lifecycle processes.

Dunning Automation

  • Multi-stage follow-ups for failed payments.
  • Smart retry sequences.
  • Auto-cancellation rules with safety checks.

Monthly Finance Reconciliation

  • Automated creation of finance-ready reconciliation reports.
  • Saved hours of spreadsheet work each month.

Centralized Audit Logging

  • Workflow-level logs.
  • Error captures sent to Slack.
  • Fully traceable automation paths.

Automated Stripe-to-Database Sync

  • Scheduled sync of customers, invoices and subscription changes.
  • Replaced weekly CSV exports.
  • Added error-handling & retry logic.

Renewal & Failed-Payment Alerts

  • Automated Slack notifications.
  • HubSpot task creation for Customer Success.
  • Personalized email flows triggered via workflows.
  • Eliminated missed renewals.

The Impact

Within just 60 days, the client saw dramatic improvements:

0%
Reduction in manual operations workload
0
Missed renewals post-automation
0x
Faster subscription-related task turnaround.

12-15

Hours/month
Finance saved

Teams shifted from admin work to customer-facing priorities

Automation expanded to new workflows each quarter

Consistent delivery with zero attrition for 14+ months

The client ultimately consolidated all process automation work under their WeblineGlobal pod, treating the team as an extension of their internal engineering group.

Overall Feedback by Client

“WeblineGlobal became part of our team so quickly that it felt like they were sitting right next to us. Zero churn, great communication and steady delivery for over a year. Our operations have never been this predictable.”

— COO, B2B SaaS Platform

Looking to automate workflows or build internal tools with n8n?

Hear It Straight from Our Global Clients

Our development processes delivers dynamic solutions to tackle business challenges, optimize costs, and drive digital transformation. Expert-backed solutions enhance client retention and online presence, with proven success stories highlighting real-world problem-solving through innovative applications. Our esteemed Worldwide clients just experienced it.

Incredible experience

“I developed subscribe app with WeblineGlobal and if I had to tell you in one word how it is to work with WeblineGlobal I would just say it is amazing. If you would like to offshore your computer code development operations i’ll undoubtedly assume this can be the simplest company to travel with and if you would like to own a WOW
experience you have to go with WeblineGlobal.”

Mr. Gabriel
WG , SPAIN
Feel WoW!!!

“WeblineGlobal team is professionally smart and communication is apt. I feel WoW. They very exile in providing nicely reliable and skilled outsourcing expertise. The efforts they make to satisfy the customer and the quality of work is commendable. They don’t hesitate when I ask them to connect. Thank you.”

Mr. Franco
WLI , ITALY
Reliable and trustworthy

“The first thing I would like to highlight is that WeblineGlobal have the best team ever which creates close relationships with the clients like me. They’re very reliable and trustworthy and extremely skilled mobile developers. I am going to keep working with them hopefully for all my future projects.”

Ms. Patricia
WG , USA